Elektra

Cannaflower Shipping Policy

Cannaflower ships to 49 states in the continental United States.* We understand the value of discretion for our customers when shipping your orders. All orders are sealed in nylon forensic bags and shipped in a discreet box with a nondescript return address.

We process orders Monday through Friday, excluding federal holidays. Please allow 2 business days for orders to be fulfilled. Our team packs and seals each order as it comes in, to preserve freshness and quality for our customers.

Cannaflower ships packages via USPS with two options for our customers: first-class mailing and priority mailing. Cannaflower is not responsible for any order that is stolen outside the customer’s address, lost in transit, or not delivered or seized. We are not responsible for packages stolen from your mailbox or doorstep. If you live in a highly-congested neighborhood, we recommend following your tracking to anticipate the delivery of your order. With this, we do provide package protection insurance. This enables us to work with your local carriers and ensure we can investigate if a package is delayed or if something should occur during shipping.

Should a customer have an issue with delivery, all problems must be reported in writing within 7 days of the delivery date. Delivery dates may be found and recorded through tracking numbers associated with the order.

The timing of your order depends upon what you choose as a shipping method. Free standard shipping orders typically take 5 to 7 business days, depending on your location. Priority shipping typically takes 2 to 3 business days. Please note that your shipping estimate begins after your order has been processed. We will email you a tracking number once your order has been fulfilled.

If you are curious about the status of your order in its fulfillment or shipping process, please know that we send communications to the email used with the order. Confirmation emails may sometimes go into a customer's spam or promotions folder, depending upon the settings within your email platform. Shipping costs are non-refundable.

Cannaflower strives to ensure maximum customer satisfaction with every purchase. We make outstanding customer service a priority. We are thrilled to support you with any questions you may have. Reach out to us! [email protected]

We do not have a money-back guarantee, as CBD affects each individual differently.

We do not offer refunds.

If your package is lost or delayed, we recommend contacting the USPS. If you have any queries, you can contact USPS at 800-ASK-USPS.

*California Customers:

In compliance with recent regulatory changes in the State of California pertaining to the sale of hemp products, Cannaflower will not be accepting or fulfilling orders originating from or destined to California addresses. We regret any inconvenience and appreciate your understanding.